• 4th Floor, Delta Chambers, Waiyaki Way, Nairobi

PIB gathers the following data:

  • Personal identification details (Full name, email address, phone number, etc.)

How is your data collected by us?

PIB primarily obtains the data you provide us directly. We collect and process your data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Access our website using your browser’s cookies.
  • PIB may also obtain your data indirectly from third-party sources such as Google and Facebook.

How will your data be utilized by us?

PIB acquires your data with the aim of:

  • Enabling the registration of your account and carrying out a KYC (Know Your Customer) assessment.
  • Providing exclusive offers on additional products and services that we believe you may be interested in through email. After PIB has processed and established your account, your data will not be sold or utilized for any other purposes.

How is your data stored by us?

At PIB, your data is securely stored on our servers, which are located both locally and on the cloud.


PIB aims to provide you with information about our products and services that we believe may be of interest to you.


If you have previously consented to receive marketing information from us, you may choose to opt-out at any time. You have the right to request that PIB ceases contacting you for marketing purposes. If you wish to stop receiving marketing communications, please contact us by email.


We collaborate with third-party advertising networks to manage our advertising on other websites and display advertisements on our website. We use various advertising networks, such as Google, for re-marketing and display advertising. Our advertising partners and other third-party vendors, including Google, utilize cookies to gather non-personally identifiable information about your activities on this and other websites. This data is utilized to deliver targeted advertising that aligns with your interests across different websites on the internet. We may also target advertisements based on information obtained from clients or partners, in combination with the data that we collect. This third-party data may originate from both online and offline sources. Pergamon Investment Bank may disclose the aggregate information collected to advertisers, business partners, sponsors, and other third parties. Our advertising partners, including Google, may install persistent cookies on your device when you visit our website or our advertisers’ websites. This helps us to identify you and serve relevant advertisements to you when you visit their website or online service or websites in their networks.

Email Marketing

Pergamon Investment Bank maintains multiple subscribers lists for individuals who have requested to receive periodic email updates. Each Pergamon Investment Bank email includes an unsubscribe link at the bottom of the message, allowing recipients to opt-out of future emails. We do not disclose our subscriber lists to third-party individuals or organizations outside of PIB Limited, nor do we sell, rent, or exchange them. Pergamon Investment Bank may embed a tracking pixel in messages sent to email subscribers, which provides basic aggregate analytics such as the percentage of recipients who opened an email or clicked on a link within the email, the percentage of subscribers using various email clients, and the number of times an email was forwarded or printed. Our email analytics providers also offer the option to view some data, such as whether a mass email was opened, at an individual level for a 30-day period following the email’s distribution. As a policy and practice, this data is only examined on an aggregate basis.


When you click on a link that takes you to an external website, please note that you are leaving www.pergamonfinancialservices.co.ke. The privacy and security policies of the external site’s owners/sponsors apply in such instances. www.pergamonfinancialservices.co.ke does not guarantee the accuracy, relevance, timeliness, or completeness of the information contained on linked websites. Moreover, we do not endorse the organizations, individuals, views expressed, or products/services offered by websites to which we provide links. Below is a list of official Pergamon Investment Bank pages on third-party websites.

  • Facebook (Privacy)
  • Twitter (Privacy)
  • LinkedIn: (Privacy)
  • Google: (Privacy)
  • Adform: (Privacy)
  • YouTube: (Privacy)
  • Instagram: (Privacy)

What are your data protection rights?

PIB wants to ensure that you know and can exercise your data protection rights. These rights include:

  • The right to access – You can request copies of your personal data from PIB. We may charge a small fee for this service.
  • The right to rectification – You can request that PIB correct any personal data you believe is inaccurate or incomplete.
  • The right to erasure – You can request that PIB erase your personal data under certain conditions.
  • The right to restrict processing – You can request that PIB restrict the processing of your personal data under certain conditions.
  • The right to object to processing – You can object to PIB’s processing of your personal data under certain conditions.
  • The right to data portability – You can request that PIB transfer the data we have collected to another organization or directly to you under certain conditions.
  • PIB will respond to your request within one month. If you want to exercise any of these rights, please contact us at info@pergamoninvestementbank.co.ke.

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